Warranty Period: The Warranty provided under this Warranty Policy shall begin on the date the Product was purchased, and the Warranty for each product shall be listed on the product detail page with a complete description of the product (Warranty Period*).
Eligibility: This Warranty is non-transferable, and in order to be eligible for it, you must present a valid invoice for the Product when requested by us or our representative (s). Any alterations or modifications made to the products after purchase are not recommended and will void the entire warranty.
The warranty will not apply where: (a) The alleged defect in the Product is within acceptable industry variances such as movement of up to 4% in some fabrics; (b) The Product has been used for purposes other than those for which it was designed; (c) The customer failed to clean, use, and maintain the Product properly; (d) The product has been subjected to abnormal conditions such as the environment, temperature, water, fire, humidity, pressure, stress, or something similar; (e) The flaw was caused by abuse, misuse, neglect, or an accident; or (f) The flaw was caused by chemical damage.
The warranty does not extend to: (a) Damage or defects caused by normal wear and tear; (b)
Damage or defects caused by after treatments; or (c) Minor variations in colour.
NOTE: There may be minor variations in fabric colour and wood finish between the images shown here and the actual product. This is due to differences in screen calibrations and resolutions between displays. It is acceptable to have a slight mismatch in dimensions of up to 12mm in upholstered products and up to 6mm in non-upholstered products.
